At Evangeline Cozy, we are committed to delivering your home decor selections quickly, securely, and efficiently. Below is our shipping policy outlining how we handle and process orders:
Order Processing Time
All orders are typically processed and prepared for shipment within 1 to 3 business days after your order is placed. Orders are not processed or shipped on weekends or public holidays.
Shipping Method
We use reliable delivery partners to ensure that your order reaches you safely. All shipments are made using standard delivery methods, and you will be notified once your package is on its way.
Shipping Fees
Shipping charges are calculated at checkout based on your delivery address and will be clearly displayed before you confirm your order. We offer cash on delivery as our only payment method.
Delivery Notification
Once your order is shipped, you will receive a notification via email or SMS (depending on the information you provide during checkout) with delivery details or tracking information, if available.
Delivery Address Accuracy
Please ensure that your delivery address is complete and accurate. We are not responsible for delays or undelivered packages due to incorrect or incomplete address details provided at checkout.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us at [email protected] as soon as possible. We will work with our delivery partners to resolve the issue promptly.
International Shipping
Evangeline Cozy operates worldwide and ships to most international destinations. Delivery times and shipping fees may vary based on your country and local courier services.
If you have any questions about your shipment or need assistance with your order, feel free to reach out to us at [email protected].